Privacy Policy
This Privacy Policy (the “Policy”) applies to personal data that Yani Yordanova Photography Ltd. trading as Nova Photo Atelier (“we” or “us” or “our”) is sensitive to concerns that personal information collected from its customers (“you” or “your”). This Policy provides information on what data we collect, why we collect the data, how it is used and the lawful basis on which your personal data is processed, and what your rights are under the applicable data protection and privacy laws, including the General Data Protection Regulation (“GDPR”). This Privacy Policy discloses our privacy practices and applies to information collected by the web sites https://novaphotoatelier.com and any related domains, subdomains, email accounts, social media accounts, and all other representations associated with Yani Yordanova Photography Ltd. (the “Website”).
Who We Are
We are Yani Yordanova Photography Ltd. trading as Nova Photo Atelier at 14 Upper Mulgrave Road, Cheam, Surrey, SM2 7AZ.
What Information We Collect
Personal information
This may include your name, address, e-mail, phone number, gender, age, as well as the names, gender and other details about your family members and other participants in a photography session, together with and other information that you choose to provide to us.
In providing our services we create photographs that may identify you, your family members and other participants and that may be considered personal data. Our photographs may be produced in print and digital format. You are responsible for ensuring that all participants in a photography session have been provided with a copy of this privacy policy.
Payment Information
Information about your debit/credit card and bank account information provided by you to our payment service providers, that we require for processing payment for our goods and services.
Internet traffic data
Includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information. We collect no personally identifying information through this process, and it is used to help analyse user traffic concerning various services available through the Website to allow for a more customized and enjoyable user experience.
Cookies
We use “cookies” on this Website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you do not have to log in a password more than once, thereby saving time and improving efficiency while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our Site.
Testimonials
The Website may display personal testimonials of yours from time to time received via email or as otherwise received from you by the Website. By accepting the Terms and Conditions, which incorporate this Privacy Policy that you may access here, you give the Website specific consent to use such personal testimonial. If you would like the Website to remove your testimonial or customer review at any time, please simply contact us at the information included within this Policy, and we will promptly do so.
Registration
To use this Website, a user may complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
How We Use Your Personal Information
We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell, rent or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide products or services to you.
We will use your information to respond to you, and will not share your information with any third party, other than as necessary to fulfil your order.
With your consent, we may use your photographs to promote and advertise our business, including: in our studio and printed publications, presentations, promotional materials such as leaflets, brochures, etc.; on our website and other digital advertising of our services; on social media platforms such as Instagram, Facebook, LinkedIn.
We will use your information to compile reports for internal data analysis and to improve the experience of using our Websites and services.
We will use your information to meet our legal obligations, and for establishing, exercising or defending our legal rights.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Disclosure Of Your Information
We share your personal data with third parties in the following situations:
· We sometimes engage selected third parties who act on our behalf to support our operations, card processing or payment services. Any credit/debit card payments and other payments you make will be processed by our third-party payment providers and the payment data you submit will be securely stored and encrypted by our payment service providers using up to date industry standards. Please note that we do not ourselves directly process or store the debit/credit card data that you submit.
· IT suppliers and contractors (e.g. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide our goods/services.
· providers of specialist services, including printers and framers. According to our instructions, these parties may access, process or store your data in the course of performing their duties to us and solely to perform the services we have hired them to provide.
· Legal Basis for the Use of Information.
· Please be aware that we are not responsible for the content or privacy practices of Third-Party websites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects Identifier Information.
Storage Of Information
We will keep your personal data only for as long as is reasonably necessary for the purposes outlined in this Privacy Policy, or for the duration required by any legal, regulatory, accounting or reporting requirements, whichever is the longer. In particular, we retain your personal data for 10 years after your photography session and we retain digital files of your photographs for 10 years. When you consent to receive marketing communications, we will keep your data until you unsubscribe. Upon expiry of the applicable retention period, we will securely destroy your personal data following applicable laws and regulations.
Protection of Information
We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon at the bottom of your web browser.
Your Data Protection Rights
You may opt-out of any future contacts from us or request that we discontinue sending of email and other communications at any time contacting us at the information included within this Policy.
You may request to have a copy of the personal data we have collected about you.
You may request to update or amend the personal data we have collected about you if it is inaccurate or incomplete.
You may request to erase or restrict the processing of, the personal data we have collected about you.
You may object to the processing of the personal data we have collected about you, including in respect of any data processed for direct marketing purposes.
You have the right to withdraw any consents you have provided in respect of our processing of your personal data.
You have the right to complain to the Information Commissioner’s Office.
If you wish to exercise any of these rights please contact us as described in this Policy.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
By continuing to use this website and/or book sessions with us you accept the terms of this Privacy Policy unless you notify us otherwise in writing.
If you have any questions, comments or requests regarding this Privacy Policy, you may contact us at:
Yani Yordanova Photography Ltd. trading as Nova Photo Atelier, 14 Upper Mulgrave Road, Cheam, Surrey, SM2 7AZ or via email at yani@novaphotoatelier.com